What is Tradepal?
Want an iPhone, selling your designer bag, or looking to trade your playstation?
But feel uneasy doing it online?
Tradepal allows you to buy, sell and trade with friends.
Let's face it, the best people to trade with are friends and friends of friends. There is no sign-up, simply login with your facebook account and get started!
- You can search for items, or browse what your friends and their friends have to offer.
- You can list items for free, and share them on your facebook wall catching everyone's interest.
- You can buy items instantly by clicking on Buy Now.
- You can also make offers using money and/or items.
Need an ipod, and have cash: search for it and buy it. Need an ipod, and don't have cash: search for it and trade your own item for it. Have an ipod, and don't use it: sell it or trade it for something else you want. It's so much fun and the possibilities are endless!
There you have it: buy, sell, trade and share... all this, with people you can trust.
What does it cost?
It’s free when you barter. It’s free when you buy. It’s free to list. And when you sell, you pay a flat fee of 6%. We just wanted to keep it simple!
Okay, but how do I use it?
Easy and totally secure: you don't even have to create a new login/password. Use your Facebook credentials to register! Facebook does all the work, we don't get to know or store your login/password. That way you import your friends and automatically connect with them on tradepal: it's so much fun!
Then you can either Buy Now an item at the offering price or Make an Offer to your counterparty by either offering an item, money or both. Your counterparty, then, could accept, decline or revise your offer. Once you enter a transaction, you can directly send a payment via PayPal, or receive your payment via PayPal. You can also track shipping on Tradepal. Once the items are delivered, you can rate the transaction to keep the marketplace honest.
Why should I use it?
Because it's trustworthy. It’s a smart alternative to classifieds and auction sites. You can buy and barter for free! People send competing offers for the same items. It’s fair. It's also fun and addictive: you always have something available to trade and so do your friends and friends of friends!
Why do I have to use my Facebook account?
Easy and totally secure: you don't even have to create a new login/password. Facebook does all the work, we don't get to know or store your login/password. Facebook Connect enables you to log into Tradepal using a trusted authentication process. It gives you the ability to port your identity and friends with you on Tradepal, while keeping your information always up-to-date and your privacy settings protected. That way you automatically connect and invite your friends on tradepal: it's so much fun!
Is my privacy respected?
We are very much concerned about protecting your private information. None of your personal information will ever be shared with anyone. To learn more about our privacy policy, please click here Privacy Policy .
Why list items?
List items to attract other users’ interest and multiply your potential trade combinations. This will increase the amount of offers that you receive from interested counterparties. Receiving unsolicited offers is lots of fun as you discover new users and new items which ultimately expand your trading options.
Why invite friends?
You can see your Facebook friends that are already on Tradepal or invite more to join! Tradepal would not have the pal in its name if it wasn't all about friends! The more friends you have on the site, the more you will increase your trading opportunities as you expand your trusted circle of friends on Tradepal.
Welcome to Tradepal Help’s homepage. Access our How-Tos,and our FAQs to get help with the site. If you are unable to find a response to your specific issue, please Contact Us, and our Help Team will be happy to serve you!
How-Tos:
| Click the "Enter Tradepal" button to sign-up.Once logged in with your Facebook credentials, you can start trading with friends, listing and sharing items and much more. Click here to enter Tradepal | Enter Tradepal using your Facebook account.That way we can connect you to your friends and show you all of their items. | Allow Special Permissions will allow you to use Tradepal's advance functionalities such as keeping your friends' list, profile picture and networks up to date. | Complete your signup only when you're ready to trade.
Click here to complete your signup |
| Search for an item you want. Click here to search for items | Once the item is found, buy it now, make an offer, or add it to your wish list. | By clicking on the item, you get more detailed information and options. You can even let the seller know if you like the price or not. | You can let the seller know if you have questions about the item. You can also share your comments on your Facebook wall with your friends. |
| Think of all your unused items laying around... Click here to List Items | Start typing the name or brand of your item. | Let us guess your item. If you recognize it in our suggestions, click on it, it will automatically select a picture, name, category and the original price. | Describe the item with your own words. Describe the item, specify its condition, add more pictures |
| Enter the original price of your item or the current store price. Click here to Edit your Items | Set an attractive price as it will be compared by other users to the original price and the current Amazon.com price. | Set a Shipping Option. This cost will be added to the final price of your item. You will then be responsible to ship the item to the new owner using the shipping option chosen. | Choose the "Buy Now" option to sell instantly at your Friendly Price. Enabling this option will allow users to purchase instantly your item at the Friendly Price using PayPal. The "Buy Now" option lasts for 30 days and could be reset anytime for an additional 30 days. Also, your PayPal ID is required for you to receive your payment. |
| After you list an item, you can promote it by sharing with your Facebook friends and your Twitter followers. Click here to promote your Items | You can promote your item by emailing it to a friend, sharing it on Facebook, sharing it on Twitter, and sharing with your friends on Tradepal. | You can promote your item by emailing it to a friend, sharing it on Facebook, sharing it on Twitter, and sharing with your friends on Tradepal. | You can also share the item with selected facebook friends by sending it as a message. |
| Click on Send Message to write a message, asking a question to the seller. | You can compose a message by selecting the name of your friend in the tab Compose Message in the Inbox. | You can click on the name of your friend in the Chat menu in the lower right hand side of your screen. You can also chat with anyone on the site as soon as you Add them as a friend. Your friend is online and available to chat If the light in front of their name is green. | You can leave a Comment for the seller of an item on its Item Description. You also have the option to share your comment with your Facebook friends. |
| To invite your friends to Tradepal, click on Invite Friends in the main navigation bar. | You can select a set of your Facebook friends to invite on Tradepal per session. | You can also import your contacts from Gmail, Yahoo, etc.... | You can then select the individual names of the contacts you wish to invite to trade with you on Tradepal. |
| The gummy bear icon confirms that this user is your friend.Your Facebook Friends display an f icon. Tradepal Friends do not. | You can automatically befriend this user on Tradepal by clicking on Add. However, this user will not become your friend on Facebook. | Once you befriend a user, you can then follow their listings and allow them to follow your listings. You can also chat with them. | You have the option to Unfriend or even Block a tradepal friend, by clicking on either option in the tab MyFriends in the menu Friends. You can only Unfriend a Facebook friend via Facebook. |
| Friends' Items are displayed in the Summary page. | Friends of Friends' Items are displayed in the Summary page. To understand your connection with the friend of friend, the name of your friend in common is shown. | You can browse or search for friends' items in the tab My Friends' Items in the menu Friends and either look up for specific friends or items. | You can also browse for Friends' Items within their respective User Description and browse through their own Friends' Items. Mutual friends on Facebook are distinguished though a little f icon. |
| "Buy Now" allows you to instantly purchase an item at the Friendly Price. Click here to find Items to buy | By committing to buy, you acknowledge and agree to Tradepal's terms and conditions which define the buyer's and seller's responsibility. | When clicking on "Pay Now" you will be redirected to the PayPal platform to complete your payment. | After completing your payment, you will be redirected back to the "Pending Trades" menu on Tradepal, where you can review the shipping progress and rate your counterparty. |
| You can find the "Make Offer" button on any item description or search result. Click here to find items to buy or trade | Make an offer by entering an offering price, or selecting an item, or both. In case you want to barter, select an item and set the price to 0. You can also offer money only, or money and one item. Click here to make offers on Items you already wished | By confirming your offer, you acknowledge and agree to Tradepal's terms and conditions which define the buyer's and seller's responsibility. | You can review all your offers (sent, received, and cancelled) in the tab "My Offers" in the menu "Trade". |
| If you like an offer as-is, you can choose to accept it by just clicking on the "Accept" button. Click here to review your Offers | Click on "Accept Offer" and/or submit your PayPal ID to receive payment if the ID was not previously submitted. | You can also "Revise" an offer in case you are not fully satisfied with the initial offer. You can then change the desired price, the desired item, or both. Click here to review your Offers | You can choose to "Decline" an offer if there is no room to negotiate with your counterparty. |
| Payments are handled by PayPal, the most secure payment platform on the web. In order to keep the platform efficient, we require sellers to provide their PayPal ID so that buyers can complete payments. We also require buyers to provide their PayPal ID when buying an item or making an offer. Click here to review your Pending Trades | By offering shipping, a seller makes her item much more marketable. If you choose to ship through a recommended carrier, you can enter the tracking number so that both you and the receiving party are automatically informed of delivery. You can also choose "Other Delivery Method" in case of a hand to hand exchange or shipping without a tracking number. | The receiving party is either automatically notified of delivery if a tracking number was entered, or would have to manually acknowledge reception if another shipping method was used. | You can leave a rating for your counterparty by selecting the icon representing best your satisfaction level and by also leaving a short text message illustrating your experience with your counterparty. |
| First make sure that you exhausted all possible communication channels with your counterparty as it is usually easier to be in direct contact to resolve an issue. Click here to send them a message | Otherwise, click on report-- upper right corner of pending trade. Click here to review your Pending Trades | Explain the reasons as to why you wish to dispute this transaction. | Then, allow Tradepal to communicate with your counterparty. You can also seek a resolution through PayPal here to get reimbursed. |
| Click on "My Account" in the upper right corner of the page. | Click on the tab "Settings" to edit your personal information. Click here to review your Account Settings | Click on the tab "Privacy" to edit your privacy settings. You can also click on "Delete Account" to delete your Tradepal account. Click here to review your Privacy Settings | Click on the tab "Trading" to enter or update your PayPal ID and/or your shipping address. Click here to review your Trading Informations |
FAQs:
PAYMENTS USING PAYPAL
RESOLUTION CENTER
THE CO2 CALCULATOR AT TRADEPAL
FAQs:
TRADEPAL 101
Want an iPhone, selling your designer bag, or looking to trade your playstation? But feel uneasy doing it online?
Tradepal allows you to buy, sell and trade with friends. Let's face it, the best people to trade with are friends and friends of friends.
There is no sign-up, simply login with your Facebook account and get started!
You can search for items, or browse what your friends and their friends have to offer.You can list items for free, and share them on your Facebook wall catching everyone's interest.
You can buy items instantly by clicking on Buy Now. You can also make offers using money and/or items.
Need an ipod, and have cash: search for it and buy it.
Need an ipod, and don't have cash: search for it and trade your own item for it
Have an ipod, and don't use it: sell it or trade it for something else you want.
It's so much fun and the possibilities are endless!
There you have it: buy, sell, trade and share... all this, with people you can trust.
It’s free when you barter. It’s free when you buy. It’s free to list. And when you sell, you pay a flat fee of 6%. We just wanted to keep it simple!
Easy and totally secure: you don't even have to create a new login/password. Use your Facebook credentials to register! Facebook does all the work, we don't get to know or store your login/password. That way you import your friends and automatically connect with them on tradepal: it's so much fun!
Then you can either Buy Now an item at the offering price or Make an Offer to your counterparty by either offering an item, money or both. Your counterparty, then, could accept, decline or revise your offer. Once you enter a transaction, you can directly send a payment via PayPal, or receive your payment via PayPal. You can also track shipping on Tradepal. Once the items are delivered, you can rate the transaction to keep the marketplace honest.
Because it's trustworthy. It’s a smart alternative to classifieds and auction sites. You can buy and barter for free! People send competing offers for the same items. It’s fair. It's also fun and addictive: you always have something available to trade and so do your friends and friends of friends!
Easy and totally secure: you don't even have to create a new login/password. Facebook does all the work, we don't get to know or store your login/password. Facebook Connect enables you to log into Tradepal using a trusted authentication process. It gives you the ability to port your identity and friends with you on Tradepal, while keeping your information always up-to-date and your privacy settings protected. That way you automatically connect and invite your friends on tradepal: it's so much fun!
We are very much concerned about protecting your private information. None of your personal information will ever be shared with anyone. To learn more about our privacy policy, please click here Privacy Policy .
List items to attract other users’ interest and multiply your potential trade combinations. This will increase the amount of offers that you receive from interested counterparties. Receiving unsolicited offers is lots of fun as you discover new users and new items which ultimately expand your trading options.
You can see your Facebook friends that are already on Tradepal or invite more to join! Tradepal would not have the pal in its name if it wasn't all about friends! The more friends you have on the site, the more you will increase your trading opportunities as you expand your trusted circle of friends on Tradepal.
To review the PayPal Acceptable Use Policy, click here.
To review all PayPal policies, please refer to the PayPal User Agreement here. You can then review PayPal’s protection for buyers and sellers, PayPal’s fees and more. For PayPal’s chargeback policy, please click here.
RESOLUTION CENTER
The different reasons that could lead you to dispute a trade with your trade counterparty are:
1>Have not received the item.
2>Item different from Member description.
3>Item missing parts or accessories.
4>Item defective.
Note that if an item has been damaged during shipping, you should file a claim directly with the shipping company as they usually offer insurance against damage.
1- Communicate with your trade counterparty to resolve a dispute:
Most issues are resolved through early communication with your counterparty. This is your opportunity to communicate directly with your counterparty via message posts that could later be reviewed. If you have exhausted this option, you have 30 days after the conclusion of a trade to report a dispute to Tradepal. - Communicate with your trade counterparty to resolve a dispute:
2- Report a dispute:
You could directly report a dispute to Tradepal if you were not able to resolve the dispute directly with your counterparty or believe that fraudulent activity has occurred.
3- Investigation:
We appreciate your patience and cooperation during the review period. We will investigate the case using your previous communication with your counterparty and both parties may be required to provide us with additional information as requested and be subject to specific deadlines. If we determine that abuse or fraud has taken place, we will take action to protect the marketplace accordingly to our Terms of Use.
1- If you receive a dispute claim:
Your counterparty to a transaction may have filed a dispute with Tradepal in case they believe that you have not respected the terms of your transaction with them. The possible reasons are listed in the paragraph above. You will then have 7 days to respond to the dispute.
2- Negotiate directly with your counterparty:
You can communicate with your counterparty to resolve the issue directly or follow our due process in order to reach a satisfactory resolution for both parties. Either way, you will be given the opportunity to respond to the dispute. If you are not able to reach a solution directly with your counterparty within 15 days, we will then step up and engage our investigation.
3- Investigation:
We appreciate your patience and cooperation during the review period. We will investigate the case using your previous communication with your counterparty and both parties may be required to provide us with additional information as requested and be subject to specific deadlines. If we determine that abuse or fraud has taken place, we will take action to protect the marketplace accordingly to our Terms of Use.
You can cancel a dispute anytime by sending us an email at contact@tradepal.com
If you can’t work things out directly with the seller, you can open a case at the PayPal Resolution Center if you paid with PayPal. You can open a case in the PayPal Resolution Center up to 45 days after your PayPal payment. To open a PayPal claim, go here.
THE CO2 CALCULATOR AT TRADEPAL
The CO2 calculator helps you quantify your CO2 footprint savings directly generated by the use of the Tradepal service.
Reuse enables the saving of CO2 by lengthening the lifespan of items instead of sending them to landfills and buying new ones. The expected CO2 saved is equivalent to the emissions produced should you purchase the new product instead of acquiring it through trading on Tradepal.
The CO2 saved is calculated with the item the user is receiving in a trade. The price of an item you listed will help in the calculation of the carbon footprint saved by your trade counterparty. The CO2 calculated is only compiled when a trade is completed and a positive or neutral user rating is assigned. The two counterparts to a transaction share the quantified Carbon Savings 50/50.
Your CO2 calculator displays the total amount of CO2 that you have saved with your trades. This widget is always present at the bottom left of your page. To have a look at your history of trades: visit the menu Trade > My Trades > Completed. All transactions will display the amount of CO2 you have saved. Before engaging in a trade, you will be able to see how much CO2 you may be saving on a desired item. CO2 information is always displayed in items description.
| Good | |||
| Clothing | 436 | gCO2/$(2006) | EIO-LCA * |
| Furnishings & household items | 459 | gCO2/$(2006) | EIO-LCA * |
| Other goods | 338 | gCO2/$(2006) | EIO-LCA * |
Calculations:
Calculations: Goods emissions [gCO2/yr] = Sum of goods categories (Dollars spent on each category [$/mo] * Emissions for each category [gCO2/$]*12 [mo/yr])
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Source: Green Design Institute, Carnegie Mellon University, Economic Input-Output Life Cycle Assessment - EIO-LCA (www.eiolca.net). Accessed May 2007.
Clothing includes things like: (indoor and outdoor clothing, fabrics and yarns, shoes, accessories (including jewelry, hats, etc.), luggage and backpacks, blankets or sleeping bags, other textile or leather items.)
Furnishings and other household items include things like: (furniture and other furnishings, such as art, appliances (large and small), yard items (plants, fertilizers), household maintenance and tools (anything from toilet paper, to paint, to power saws).
Other goods include things such as: (medical goods, entertainment, paper, office and reading, personal care and cleaning, and auto parts.)
